Effective date: 4 April 2026 · Last updated: 4 April 2026
This Cookie Policy explains how Kasuwa 365 (“Kasuwa 365,” “Kasuwa,” “we,” “us,” or “our”) uses cookies and similar technologies on our website, mobile web experience, and related digital services (collectively, the “Platform”). This Cookie Policy should be read together with our Privacy Policy and Terms of Service. Questions? privacy@kasuwa365.com.
1. What Are Cookies?
Cookies are small text files placed on your browser, device, or computer when you visit a website. They help websites remember information about your visit, preferences, session, and interactions.
In this Cookie Policy, “cookies” also includes similar technologies such as pixels, tags, SDKs, local storage, scripts, and analytics tools where they serve a similar purpose.
2. Why We Use Cookies
We use cookies and similar technologies to:
- keep the Platform secure and functioning properly;
- remember your settings and preferences;
- help you sign in and maintain your session;
- understand how users interact with the Platform;
- improve performance, navigation, and user experience;
- measure the effectiveness of features, content, and campaigns;
- prevent fraud, abuse, spam, and suspicious activity;
- support core marketplace operations across Marketplace, Services & Contractors, Real Estate, and Vehicle Rentals; and
- where permitted, personalize certain content or communications.
3. Types of Cookies We May Use
A. Strictly Necessary Cookies
These cookies are required for the Platform to function properly. They may be used for: session management; login authentication; security and fraud prevention; load balancing; network management; remembering cookie preferences; and enabling essential page features. Without these cookies, some parts of the Platform may not work properly.
B. Functional or Preference Cookies
These cookies help us remember your choices and improve usability, such as: language or region preferences; saved browsing preferences; interface customization; and basic personalization choices.
C. Analytics or Performance Cookies
These cookies help us understand how visitors use the Platform, such as: pages visited; navigation flow; traffic sources; time spent on pages; error detection; and performance optimization. Where required by applicable law, we will request your consent before using non-essential analytics cookies.
D. Advertising or Campaign Cookies
If we use promotional, retargeting, conversion, or campaign-measurement cookies, they may help us: understand marketing performance; measure ad effectiveness; limit repetitive ad displays; and deliver more relevant promotions. Where required by applicable law, these cookies will be used only with your consent.
E. Third-Party Cookies
Some cookies may be placed by third-party services that support features such as: analytics; maps and location services; payment processing; verification and fraud-prevention tools; customer communication tools; or embedded media and social integrations. We do not control all third-party cookies directly. Their use may also be governed by the respective third party’s privacy or cookie policy.
4. Legal Basis and Consent
Where cookies are strictly necessary to provide the Platform or requested functionality, we may use them as needed for the operation, security, and integrity of the Platform.
Where cookies are not strictly necessary, we will rely on an appropriate lawful basis under applicable law, which may include your consent.
Where consent is required: we will request it before placing non-essential cookies on your device; you may accept, reject, or customize cookie preferences through our cookie banner or settings tools, where available; and you may withdraw or change your preferences at any time.
5. How You Can Control Cookies
A. On Our Platform
Where available, you can use our cookie banner or cookie settings tool to: accept all cookies; reject non-essential cookies; or customize your preferences by category.
B. In Your Browser
Most web browsers allow you to: view stored cookies; block some or all cookies; delete cookies; set site-specific controls; and receive alerts before certain cookies are stored. Please note that blocking or deleting cookies may affect site functionality, user experience, and some personalized features.
6. Examples of Cookies We May Use
The exact cookies on Kasuwa 365 may change over time, but examples may include cookies used for: keeping users signed in; securing login sessions; remembering menu and display preferences; tracking site performance and reliability; understanding listing engagement and traffic trends; measuring feature usage; detecting suspicious activity or abuse; and remembering your cookie consent preferences. A more detailed cookie list may be provided through our cookie consent tool or platform settings where implemented.
7. Retention Periods
Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain for a longer period or until manually deleted. We aim to retain cookies only for as long as reasonably necessary for their intended purpose, subject to legal, security, and operational requirements.
8. Children’s Data
Our Platform is not intended to use non-essential tracking technologies to profile children in a way that is inconsistent with applicable law. Where a service is directed to or significantly used by minors, we will take additional care to ensure cookie and tracking practices are appropriate.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect operational, legal, regulatory, or technical changes. When we do, we will update the “Last updated” date and, where required, provide additional notice.
10. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Kasuwa Digital Limited (operating Kasuwa 365)
Email: privacy@kasuwa365.com
Support: support@kasuwa365.com
Address: Lagos, Nigeria